Photography Service Policy

Cancellations, Exchanges and Refunds

  • Cancellations

    Your session fee is a retainer for your session time. It will be required at booking. Cancellations must be made 1 week in advance to receive a 100% refund. If canceled the day of or 6 days prior 50% of the session fee will be refunded to the original payment method. 

     

    If Nate Stump cannot perform this Contract due to fire or other casualty, strike, act of God, or other cause beyond the control of the parties, or due to Photographer’s illness or emergency, then the Photographer shall return the retainer fee to the Client but shall have no further liability with respect to the Contract. This limitation on liability shall also apply in the event that photographic materials are damaged in processing, lost through camera or other media malfunction, lost in the mail, or otherwise lost or damaged without fault on the part of the Photographer. In the event Nate Stump fails to perform for any other reason, Nate Stump shall not be liable for any amount in excess of all monies paid.

  • Exchanges

    We do not offer exchanges on digital and or print services.

  • Refunds

    We do not offer refunds on photography print services. If a cancelation occurred the remainder of the amount will not be refunded. Please review the cancellation policy.

  • Returned Payment

    All returned payments will incur a $30 returned payment fee.  If your payment is returned for any reason you must pay your total amount + the return payment fee by CASH only.

Please, also understand that all fees and policies are non negotiable.

Production

This is a requirement for minors (17 and under) Thought the entire duration of the production (photography or videography) the minors legal guardian/parent MUST be present at all times. If the legal guardian/parent is not present, the photo session will be cancelled, and the cancellation fee will apply.